SERVPRO of CHHM Owners Tee Off for Learning at Annual SERVPRO Convention

7/10/2024 (Permalink)

SERVPRO Owners Jeff Miller, Casey Freeman, and Joey Hale joined by golf pro Brent Snedeker

On July 8, 2024, the owners of SERVPRO of CHHM - Jeff Miller, Casey Freeman, and Joey Hale - swung into action at the annual SERVPRO Golf Tournament. This event kicked off a week of learning and networking opportunities for SERVPRO® franchise owners from across the country.

While the tournament promises a day of friendly competition on the greens, it represents much more than just a game of golf. It's a prime example of how SERVPRO brings its franchise owners together, fostering an environment of shared learning and collaboration.

"These events are invaluable," says Jeff Miller. "They give us a chance to connect with other owners, share experiences, and learn from each other's successes and challenges." 

The tournament serves as a prelude to the main event - the SERVPRO Convention in Nashville, TN, running from July 8-12. This annual gathering is a cornerstone of SERVPRO's commitment to continuous improvement and education for its franchise owners.

"We're really looking forward to the convention," Joey Hale explains. "It's a week packed with workshops, seminars, and networking events. We always come away with new insights and strategies to improve our operations."

The convention covers a wide range of topics, from the latest restoration technologies to marketing strategies and operational best practices. It's an opportunity for owners to stay at the forefront of the industry and ensure they're providing the best possible service to their communities.

"What sets SERVPRO apart is this culture of shared knowledge," Casey Freeman notes. "Whether it's on the golf course or in a convention hall, we're always learning from each other. It's what helps us stay 'Faster to any size disaster'."

As the SERVPRO of CHHM team engages in this exciting week of golf, learning, and networking, they're reminded of the strength of the SERVPRO network. It's a network built not just on individual franchises, but on the collective wisdom and experience of owners across the nation. They are extremely grateful to be involved in such a welcoming and encouraging community.

Celebrating Independence Day and Honoring a Local Vet

7/3/2024 (Permalink)

MSgt Joey Hale with co-owners Jeff Miller & Casey Freeman

As we approach the 4th of July, we at SERVPRO of CHHM are filled with pride for our nation and gratitude for those who have served to protect our freedoms. This year, our Independence Day celebration takes on special significance as we also honor one of our own - Joey Hale, co-owner of SERVPRO of CHHM, who is retiring from the United States Air Force after more than 20 years of dedicated service.

Joey’s passion to serve began early, leading him to the United States Air Force, where he served faithfully since 2003. In his active duty military career, he deployed 70 times directly supporting two past Secretaries of Defense and, indirectly, the Presidents over them; including a deployment under Operation Enduring Freedom and Joint Task Force Katrina. During his service, he has exemplified the core values of Integrity First, Service Before Self, and Excellence in All We Do. His unwavering commitment to our nation's defense has been an inspiration to all of us at SERVPRO of CHHM and to the wider community.

As we gather with family and friends this 4th of July, lighting up the sky with fireworks and enjoying summer barbecues, let's take a moment to reflect on the sacrifices made by servicemen and women like Joey. Their dedication ensures that we can continue to celebrate our independence and enjoy the freedoms we hold dear.

While Joey's military career may be coming to a close, his service to our community continues through his work with SERVPRO of CHHM. The leadership skills, discipline, and dedication he honed in the Air Force are evident in his approach to helping our customers recover from disasters and return their properties to their former glory.

This 4th of July, we invite our community to join us in not only celebrating our nation's independence but also in honoring Joey Hale's remarkable career in the Air Force. His transition from military service to community service through SERVPRO of CHHM is a testament to his enduring commitment to making a positive impact.

To Joey and all our veterans: We salute you. Your service reminds us of the true meaning behind our Independence Day celebrations.

Happy 4th of July to all, and congratulations to Joey Hale on his well-earned retirement from the United States Air Force!

Partnership for Success at SERVPRO CHHM

6/26/2024 (Permalink)

Joey Hale, Jeff Miller, and Casey Freeman

In May of 2023, Joey Hale and Casey Freeman partnered with business owner, Jeff Miller, at SERVPRO CHHM – Chester, Hardin, Henderson & McNairy counties.

Freeman has been working in the business full-time as a General Manager/owner; and oversees the customer database. Hale is serving in a strategic role, as a new owner, developing strategic partnerships and building efficient processes for the company to meet the needs of West Tennessee’s growth.

Freeman is well-known in the construction industry in West Tennessee and has decades of experience at Lowe’s helping contractors on thousands of jobs. Freeman will begin on March 20, 2023, as a working owner and project manager. His reputation for customer care will be a vital component to SERVPRO CHHM’s growth in the coming years, according to current owner, Jeff Miller.

“I’m really excited for this opportunity to build this business and serve families in West Tennessee,” said Casey Freeman, Project Manager/Owner SERVPRO CHHM, “Jeff has a great reputation, and I look forward to working every day to meet the needs of our clients and build more relationships in all the counties we serve.”

Joey Hale, an entrepreneur, and owner of Town & Country Realtors, has purchased and successfully restructured a 50-plus-year-old business. Hale plans to play a strategic role in recruiting talent, budgeting, tax planning, and developing processes at SERVPRO CHHM, while making strategic partnerships with local businesses, churches, hotels, and others.

“I’m always looking for growth opportunities so when Jeff and I began talking about the strategies to meet the growing construction needs of West Tennessee, I was excited to jump in,” said Joey Hale, Owner SERVPRO CHHM.

SERVPRO CHHM was previously locally owned and operated by Jeff Miller, a career fireman.

“We are really thankful that Casey and Joey are partnering with us and we look forward to many more years of bringing a higher level of service to West Tennessee,” said Jeff Miller, Owner SERVPRO CCHM, “We help many people on their worst day, and I’m glad to have them with me to help restore people’s lives.

“Our families are close and I couldn’t ask for two better men to manage so many extensive projects and the growing need for quality contractors in West Tennessee.

“People trust us; and I love having additional owners who can be trusted to deliver the highest quality work to our clients.”

SERVPRO of Chester, Hardin, Henderson & McNairy Counties is conveniently located at 542 N Church St. Henderson, Tennessee, and is on-call 24/7 to respond to emergencies. In addition to fire and water damage, they can handle your mold and bio-hazard needs, as well. They work directly with your insurance company to get your claim handled quickly and get you back to ‘Like it never even happened.’

We Answer the Phone Ready to Help

6/21/2024 (Permalink)

Christine is always ready to answer any call that comes in!

Call Today - 731-983-0883
We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of CHHM has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

A Comprehensive List of How SERVPRO of CHHM Can Help You

6/2/2022 (Permalink)

Our main function is fire and water damage remediation, but did you know we do these things???

1. BIOHAZARD cleanup - should you have a major biohazard incident, we have the tools and expertise to clean and sanitize behind any catastrophe.

2. General Cleaning - got a rental that needs cleaned up after a tenant? We can help. Grandpa need some help keeping things in order? We can help.

3. Ductwork Cleaning - our specialized equipment cleans and freshens those AC vents. It is recommended to clean ductwork yearly to help reduce allergens.

4. Carpet Cleaning - YES! We can shampoo your carpets and/or upholstery.

5. JUST CALL AND ASK US! We're happy to help our friends and neighbors in any way we can. Not sure if we provide the service you need, just call the office and ask. Kris or Angie will be happy to get the answer and get you on the schedule.

CALL US 24/7 AT 731-983-0883

Have a SAFE and Happy Memorial Day!

5/23/2022 (Permalink)

Enjoy the festivities safely this weekend!

Memorial Day is for honoring America's heroes who made the ultimate sacrifice to defend our freedom. We often celebrate with our friends and families around the BBQ grill. Please remember these safety tips around the cooking equipment.

!. Create a 3 ft perimeter around cooking equipment to keep children and pets safe from the flames.

2. Never leave a heat source unattended. Keep an eye on that grill or fryer and be ready to extinguish flare ups.

3. Completely extinguish any fires or smoldering coals before you leave the area. 

4. Make sure fryers have completely cooled before emptying or touching them for clean up.

Remember....SERVPRO of Chester, Hardin, Henderson and McNairy Counties is always here to help should the unthinkable happen. Call us 24/7 at 731-983-0883

Spring Means Storm Season - We're Here To Help

4/14/2022 (Permalink)

Our trucks are stocked and ready to respond!

Springtime can bring a lot of things...warmer weather, sunshine, sports.....and storms.

West Tennessee has the perfect climate for major spring storms, including damaging winds, hail, and even tornadoes.  These weather events can be destructive to homes and property. When your home is damaged it can be difficult to navigate. SERVPRO of Chester, Hardin, Henderson and McNairy Counties can help!

We are available 24/7 to assist you through the difficult process. From tree removal and emergency repairs to dealing with the insurance companies, our team is experienced and stands ready to get you back in your home or business. 

We can't control the weather, but we can help make the aftermath a little less stressful. Our local team answers your calls around the clock, and we're always ready to respond.

Call SERVPRO of Chester, Hardin, Henderson and McNairy Counties at 731-983-0883 any time and we'll be ready to serve!

It's Beginning To Look A Lot Like Christmas!

12/1/2021 (Permalink)

The holidays are here! 

Decorations, and shopping and cooking, Oh My!

The busiest celebration season of the year has begun, but don't forget these quick safety tips to make sure the fun doesn't stop for trouble.

• Be sure to keep your space heaters in an open and safe area. Keep children and pets at least 3 feet away!
• Insulate the water pipes under your house and keep your sink cabinet doors open to help prevent burst pipes.
• Keep smokers, deep fryers, and even ovens and stove tops safe. Never leave them unattended, and keep those outdoor appliances a safe distance from your home.
• Have your fireplace cleaned and inspected before throwing the logs on. 

We hope your holiday season is fun, warm, and worry-free, but should you need us, SERVPRO of Chester, Hardin, Henderson and McNairy Counties is available 24/7! 

Call us at 731-983-0883 today!

BE PREPARED! Things you can do now that will make your home disaster claim go smoother

4/26/2021 (Permalink)

1. Make an inventory list
   1. Go through each room of your home and take photos from each corner. Note the photos, art and other possessions. Take close-ups of items of exceptional value, whether sentimental or financial.
   2. List items on a spreadsheet, include model and serial numbers, manufacture dates, and other pertinent information.
   3. Include a general estimate of the quantity of everyday items like silverware, linens, and even clothing items. Ex: 10 Men’s T-shirts - XL, 4 men’s dress slacks - Size 34/32
2. Scan or photograph important documents and save onto a flash drive.

These can help you obtain replacement documents, or file claims in the event your originals are destroyed. Don’t forget to include your inventory list. NOTE: keep this drive in a safe, fireproof location, or in a safe deposit box at the bank. Be sure to update the files every year, or any time something changes.

3. Don’t hold on to junk!

Get rid of unused, broken, or unwanted items as soon as possible. When you have damage to your home, some or all of your contents, down to canned goods and refrigerated items, may have to be removed (and inventoried) during repairs. Save yourself and your SERVPRO technicians some time by throwing out or donating your unused items regularly.

4. Schedule an insurance review with your agent.

Familiarize yourself with your coverages, limits, deductibles, and exclusions. Talking with your agent and asking questions ahead of time, will prevent unexpected and unwelcome surprises at claim time. Many times we depend on our agents to have us “fully covered”, but everyone is different, and so are our insurance needs.

5. Lastly, if something should happen – DON’T TOUCH ANYTHING!

Call us at SERVPRO of Chester, Hardin, Henderson and McNairy Counties. Your first instinct in a disaster will be to try to restore order. You’ll want to pick up, or attempt to clean and sort damaged items. Truthfully, that’s the last thing you should do and here’s why:

1. It may not be safe to be in your home, or to handle the contents. This will depend on the type and severity of damage, but safety must come first.
2. You may inadvertently cause irreparable damage to your possessions. SERVPRO professionals are trained to handle contents, clean or contaminated, without causing further damage or contamination.

Call SERVPRO of Chester, Hardin, Henderson and McNairy Counties! We’re here for you 24/7!

CALL 731-983-0883 FOR ALL YOUR RESTORATION NEEDS

• Fire damage restoration
• Water damage restoration
• Bio-hazard remediation
• Mold remediation
• Carpet cleaning
• Duct cleaning

Your Springtime Chore List Made Simple

3/22/2021 (Permalink)

Relax and unwind knowing SERVPRO of Chester, Hardin, Henderson and McNairy Counties has your back!

Spring is here! While the blooming flowers and green grass can be a refreshing change from the cold, it’s also a great time to do some chores you’ve been putting off. Here’s our take on the most important spring chores, and a few pro tips to help make your life easier.

• Change the batteries in your smoke and carbon monoxide detectors. We don’t need to tell you how important this is!

• Conduct a thorough outside inspection of your home and property. Check the foundation for cracks or leaks. Check decks, windows and doors for any repairs needed. Take a stroll around the yard and fencing to check for ankle-twisting holes or fencing repairs that need to be done.

• Clean and install window screens. Keep the critters and insects outside while enjoying the comfortable breezes of spring.

• Inspect and clean appliances. Check for water leaks, broken wires, filter replacements and any other problems. Pull appliance away from the wall and thoroughly clean lint and dust buildup. While you’re at it, go ahead and clean out your dryer vents. Not only are full vents a fire hazard, but they cause your dryer to work harder, which could lead to costly repairs or even replacement.

• Clear the gutters and downspouts. Fall leaves can fill gutters quickly, and cause poor draining, as well as damage the gutters themselves.

PRO TIP! - While you’re on the ladder, take a quick look at the roof. Check for missing or damaged shingles, satellite dish connections and attic vents.

• Clean ceiling fans and light fixtures. Remove and wash globes, replace blown bulbs and wipe down the surfaces. Be on the lookout for broken or burnt wiring and components.

PRO TIP! Check to make sure your ceiling fan blades are spinning clockwise to pull warmer air up and out. In the fall, reverse direction to push the warmer air down toward the floor.

• Clean the patio, grill, and outdoor furniture. Pressure wash the patios, porches and decks. Empty ashes and scrape grill racks. Check gas grills and tanks for leaks. Wipe down outdoor furniture and cushions, and add some new pillows or accents in bright, fun colors.

PRO TIP! On wooden surfaces, be sure to spray with the grain of wood to prevent splintering and damage. If water doesn’t bead up on the surface, it may be time to reseal.

•  Perform maintenance on your mower and yard equipment. Inspect blades and belts, check the spark plugs, and change the oil and filters if applicable. Wind some new string in your weed trimmer.

PRO TIP! Never cut off more than a third of the length of a blade of grass. Leaving some length will keep the roots shaded and promote deeper roots and promote fullness.

PRO TIP! When mowing on a hill, mow up and down with a riding mower, and mow across when using a push-mower.

PRO TIP! Water your grass in the early morning to allow the sun to help with drying. Prolonged moisture on the blades can lead to disease and deteriorate the beautiful lawn you’ve worked so hard to grow.

 SERVPRO of Chester, Hardin, Henderson and McNairy Counties is available 24/7 to answer your call! 731-983-0883